Mega Experience Hyundai Program’ is a unique initiative of Hyundai provide Right Care to our customers & delight them at every step. We know how hard it is to get time from your busy schedules. Which is why, Hyundai serves you wherever you are i.e. at the location of your convenience. This is yet another opportunity for us to let our customers Experience our services, products and brand Hyundai as a whole.
The objectives of Mega Experience Hyundai Program can be listed as :
1. To reach out to the customers and build a relationship.
2. To retain good customer relationship and customer satisfaction through superior service.
3. To identify dissatisfied customers and take appropriate action to satisfy them.
4. To contact customers for feedback to get better understanding of their expectations.
5. To educate the customer on the maintenance requirement of his/her vehicle.
6. To identify the need of customer for new car purchase/exchange of existing car.
Give your car the care it deserves!!